Does BetterUnite keep volunteers and donors in one database?
Yes. Volunteers are contacts in the same CRM as your donors, with shared tags, soft credits, and history on one record, so you can cultivate volunteers as donors and see a supporter’s full involvement at a glance.
Can volunteers sign up without creating an account?
Yes. The public signup flow is three steps, pick jobs, enter details, get confirmed, with no account required. An emailed confirmation link stays available so volunteers can return anytime to update their info, change their RSVP, or download their credential.
Can we send different instructions to different volunteer roles?
Yes. A conditional rule engine appends job-specific content to confirmation emails, so the setup crew gets arrival instructions and the bake-sale team gets food-safety notes, from one campaign, plus scheduled reminders, info requests, and post-event thanks.
How do group or family signups work?
Multi-quantity registration creates open volunteer slots. One person reserves capacity for a team, family, or corporate group, fills the first slot, and shares a link so the others enter their own details.
How do we re-engage past volunteers?
The Not Registered In filter finds people who volunteered before but have not signed up for your upcoming event, which is a ready-made re-engagement list you can email or tag in bulk.
Can we reuse a volunteer page for a recurring program?
Yes. Copy Volunteer Page duplicates jobs, shifts, and communications as a new draft, built for weekly food banks and monthly cleanups. Linking a page to an event also adds a Volunteer Opportunities button to that event’s public webpage.
Can volunteers donate if they cannot attend?
Yes. Signup pages carry optional donation buttons, pledges, and stock and donor-advised-fund gifts, so cannot volunteer, give instead is built into the checkout.
