Volunteers

Volunteer Portal & Self Check-In

The BetterUnite volunteer portal gives volunteers their upcoming shifts with self-cancel inside your cutoff, lifetime and year-to-date hours, profile updates, and self-logged hours with impact fields. On the day they check in from a phone inside the shift window, from a printable QR code, or at a kiosk on a shared tablet, and a live board shows who is checked in, expected, and no-show. Volunteer Pro features.

Get a demo See pricing
Volunteer self-service portal on a phone with a QR code and 128 logged hours

Self-serve shifts and hours, QR and kiosk check-in,
and a live board of who is on site.

01

The Volunteer Portal

Upcoming shifts, hours history, profile updates, and self-logged hours, in one place volunteers sign into.

  • Cancel an upcoming shift inside the cutoff your org sets
  • Read hours history with lifetime and year-to-date totals
  • Update the profile and log hours with impact fields

02

Profiles, Journey, and Recommendations

Volunteer Profiles carry interests, skills, availability and communication preferences, and a journey tracker shows each volunteer where they stand.

  • Record interests, skills, availability and communication preferences on each profile
  • Follow the journey tracker: Applied, Waiver, Orientation, Background check, Ready to serve
  • Send recommended shifts and an optional weekly digest

03

Check In From Any Phone

Mobile-web check-in and check-out from the portal, printable QR codes, and an email lookup for volunteers who are not signed in.

  • Check in and out from the portal inside the shift window
  • Print QR codes per campaign and per shift
  • Look up by email so a logged-out volunteer can still check in

04

Kiosk Mode

A shared tablet at the door: search a name, tap to check in or out, and the screen resets for the next volunteer.

  • Tap to check in or out after a name search, with automatic reset between volunteers
  • Add walk-ins on the spot, with a duplicate check against existing contacts
  • Sign a missing or expired waiver right at the kiosk

05

Who’s Here, and Proof of Service

A live board of the day, and a record each volunteer can carry. Hours credited from check-in and check-out roll up on Hours Tracking & Reporting.

  • See who is checked in, expected, and no-show on the live board
  • Download a branded service transcript PDF from the portal
  • Carry an Apple Wallet volunteer credential
Back to Volunteers

Frequently Asked
Questions

What can volunteers do in the portal?

See upcoming shifts and self-cancel inside the cutoff your org sets, read lifetime and year-to-date hours, update their profile, and log hours themselves with impact fields.

How do volunteers check in on the day?

Three ways: from their phone in the portal inside the shift window, from a printable QR code for the campaign or shift, or at a kiosk on a shared tablet. A logged-out volunteer can check in by email lookup.

What does kiosk mode do?

On a shared tablet, volunteers search their name and tap to check in or out, and the screen resets between volunteers. Walk-ins are quick-added with a duplicate check against existing contacts, and a missing or expired waiver can be signed at the kiosk.

Can staff see who is on site?

Yes. A live board shows who is checked in, who is expected, and who is a no-show.

Is the portal part of Volunteer Pro?

Yes. The portal, mobile and kiosk check-in, Volunteer Profiles, the journey tracker, recommended shifts and the service transcript are Volunteer Pro features.

Keep reading

Get started

A portal volunteers use, and check-in that runs itself.

Get a demo and see a kiosk check-in end to end: your shifts, your volunteers, your questions. No pressure, no endless sales cycle.

See pricing first

Request a demo