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SMS & Text-to-Give

Fundraising in the Channel
They Always Open

Bulk texts, event reminders, bid alerts, and payment links by SMS, with opt-in compliance handled for you. BetterUnite sends bulk SMS from the Marketing module and event texts filtered by live guest behavior, purchase type, attendance, bid status, and cart, plus automated bid confirmations, outbid alerts, and payment-instruction texts, with Twilio compliance footers and Do Not SMS suppression built in.

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Illustration of a phone showing a text conversation with Better Stage: a check-in text with a table number, a GIVE 50 reply, a thank-you receipt, an outbid alert and a BID 1400 reply, surrounded by text bubbles reading Text GIVE to 44321, Doors open at 6, Reply STOP to opt out, You have been outbid, 50 dollars received, and Sent to 1,240 guests in one tap

98% of texts get read, and
yours go out opted in.

G2 Winter 2026 badge: High Performer, Small Business, Donor Management G2 Winter 2026 badge: Best Support, Small Business, Fundraising G2 Winter 2026 badge: Easiest Admin, Donor Management G2 Winter 2026 badge: Easiest To Do Business With, Donor Management G2 Winter 2026 badge: High Performer, Donor Management G2 Best Software 2026 badge: Top 25 Non-Profit Software Products

Explore SMS

01Bulk SMS Campaigns

Text your list the way you email it.

SMS lives in the Marketing module beside email campaigns, so the audiences you already email are the ones you can text. Packages and dedicated numbers are add-ons in Subscription and Billing.

  • Send mass SMS campaigns to the outreach lists you already keep in the Marketing module
  • Buy only the message volume you need, since SMS packages sit on top of your plan
  • Add a dedicated phone number as a billing add-on when you want texts from your own number
SMS Messaging screen with SMS Campaigns and SMS Activities tabs, New SMS Campaign and Manage Subscription buttons, an Auto Response link, and a table of current campaign jobs with created and send dates, status, creator and message

02Event Texting

Text the exact guests who need to hear it.

Event SMS uses the same audience filters as email: purchase type, attendance, bid status, cart contents, or hand-picked guests. Automated texts deliver each guest's personal event link.

  • Merge each guest's team name and table number into the text so nobody hunts for their seat
  • Trigger acknowledgment texts on ticket purchase and again at check-in, each carrying the guest's secure link
  • Filter by tags or card registration too, and let check-in staff send a Magic Link to any phone
Text/SMS Message Guests for an event: Basic and Custom Messaging active, a note that the event supports automated texts for check-in, purchase and auction activity, and a table of scheduled messages to all guests, Thanks for joining 2026 Winter Gala and a two-day reminder, with a New Message button

03Automated Event Texts

Texts that run the event by themselves.

Ticket-purchase and check-in acknowledgment texts deliver each guest's personal Magic Link the moment it is earned, and cart payment instructions go out by text with content you customize. Nobody on staff has to send them.

  • Deliver each guest's secure personal event link by text on purchase and again at check-in
  • Send cart payment instructions by text, with your own wording and merge fields
  • Trigger a Magic Link to any phone from the check-in desk when a guest cannot find theirs
Triggered Communications: upon purchase, a Confirmation Email, a Guest Link Email and a Guest Link SMS/Text are sent; upon guest check-in, a Guest Link SMS/Text is sent

04Auction SMS

Bid confirmations and outbid alerts, in seconds.

Bidders get a confirmation when a bid lands and an instant outbid alert when someone takes the lead back, the single biggest driver of competitive re-bidding. At close, payment instructions go out by text.

  • Verify bidders at registration with a 4-digit SMS code, with email as the fallback
  • Customize the payment-instruction text with your own content and merge fields before it goes out
  • Target guests with open carts and text them a checkout link so balances clear before they leave
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Illustration of the top half of a phone showing texts from Better Stage: a bid confirmation for 1,300 dollars on item 101 Napa Valley Wine Country Escape with a link, an outbid notice asking for 1,400 or higher, and a BID 1400 reply

05Twilio Compliance

Opt-in, footer, and suppression, handled.

A Twilio compliance footer is added automatically to guest-facing texts, opt-in radios are captured at bidder registration, and a Do Not SMS flag is respected across every send.

  • Capture explicit SMS consent at bidder registration so TCPA opt-in tracking starts before the first text
  • Flag a contact as Do Not SMS on the record once and every send honors it
  • Rely on the automatic Twilio compliance footer rather than adding disclosure text to each message by hand
Illustration of the top half of a phone showing texts from Better Stage: an event reminder ending with the compliance footer Msg and data rates may apply, Reply STOP to opt out, a STOP reply, and a confirmation that the guest is unsubscribed with Reply START to resubscribe

Frequently Asked
Questions

Can I text all my event guests at once?

Yes. Event SMS uses the same audience filters as email: purchase type, attendance status, bid status, cart contents, tags, or hand-picked guests. Messaging bundles are available as billing add-ons.

Do guests get their event link by text?

Yes. Automated ticket-purchase and check-in acknowledgement texts deliver each guest's secure personal event link, and check-in staff can trigger Magic Link delivery to any phone.

Does BetterUnite send outbid alerts?

Yes. Bidders receive bid confirmation texts and outbid alerts during auctions, and can verify their identity with a 4-digit SMS one-time code, with email fallback included. See mobile bidding with outbid alerts for the full guest flow.

How does BetterUnite handle SMS compliance?

A Twilio compliance footer is added automatically to guest-facing texts, opt-in consent is captured at bidder registration, and Do Not SMS flags on contact records are suppressed across all messaging.

Does BetterUnite support text-to-give keywords?

Not as a keyword short code. Text to Give in BetterUnite is the SMS module: claim a dedicated number, buy message bundles, and send texts that carry each guest's personal giving link, so an ask arrives with a one-tap way to pay.

Can I collect payments by text?

Yes. Send cart payment instructions by SMS with customizable content and merge fields, so guests with an open cart can settle up from their phones before they leave.

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