Memberships

Member Portal

The BetterUnite Member Portal answers for you. Members sign in with two-step email verification, no passwords, and carry a digital ID card with a scannable QR code. They update cards, renew, change plans, cancel, extend, and even charge their own card, and find subscriptions, invoices, statements, benefits, messages, and event tickets in one place. You control which fields they can edit and preview the portal as any member.

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Member portal welcome screen with My Giving, Volunteer Hours, Event Tickets and Payments tiles

Passwordless login,
nothing for members to forget.

01

Login Without Passwords

Members sign in at betterunite.com/portal with two-step email verification. No passwords to reset, no accounts to provision.

  • Enter an email and verify with a code
  • Forget nothing, because there is no password
  • Provision nothing, because there is no account to set up

02

The QR Member ID Card

A digital membership card with a scannable QR code that validates membership status at the door.

  • Carry the card on the phone
  • Validate status with a scan at the door
  • Fit museums, pools, and clubs that check members in

03

Self-Service That Sticks

Cards, renewals, plan changes, cancellations, extensions, and even a self-charge, all without a call to your office.

  • Update the card on file, or apply a new payment method to an expired subscription
  • Renew, change plans, pause, cancel, or extend a subscription expiring within 90 days
  • Charge their own card a chosen amount

04

Everything in One Place

Subscriptions, invoices, transactions, confirmations, statements and documents, benefits, org messages, and event tickets, with recurring donations managed alongside memberships.

  • Find invoices, transactions, confirmations, and statements together
  • Read benefits and messages from your organization, and manage communication preferences
  • See past and upcoming event tickets, and manage recurring gifts in the same portal

05

You Control the Surface

Configurable editable fields, custom page content, global benefit notes and alerts, per-field view-only settings, member directory enhancements on Pro, and a view-as-member preview.

  • Choose which profile fields members can edit: address, phone, date of birth, employer, custom fields
  • Add custom page content and global benefit notes and alerts
  • Preview the portal as any member, and enable the member directory enhancements on Pro
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Frequently Asked
Questions

How do members log in to the portal?

Through a passwordless flow: members enter their email at betterunite.com/portal and verify with a code. No passwords to create, forget, or reset, and nothing for staff to provision.

Does BetterUnite provide a digital membership card?

Yes. Every member gets a digital ID card with a scannable QR code that validates their membership status in real time, ideal for door check-in at museums, pools, gyms, and member events.

What can members do without calling our office?

Update their card on file, apply a new payment method to an expired subscription, renew, change plans, cancel, extend expiring subscriptions, download invoices and statements, view benefits and event tickets, and read messages from your org.

Can we control what members can edit?

Yes. Admins choose exactly which profile fields are editable versus view-only (address, phone, employer, custom fields, and more), customize portal page content, and post global benefit notes and alerts, then preview it all with view-as-member.

Do recurring donors use the same portal?

Yes. The supporter portal serves donors and members together, so recurring gifts, membership subscriptions, receipts, and event tickets all live behind one login.

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Hand members the keys.

Get a demo and preview your portal with the view-as-member tool: your members, your questions. No pressure, no endless sales cycle.

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