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Events

Check-In & Guest Experience

BetterUnite checks guests in with a QR scan on any device, with no app and no logins. Every guest gets a personal Magic Link holding their tickets, table number, run of show, auction, and giving. Cards can be preauthorized before the event, and the close is bulk checkout or guest self-checkout.

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QR check-in illustration

Check in a guest in seconds.

01

The Magic Link

Every guest gets a personal, no-login page holding their tickets, table number, run of show, auction, and giving.

  • Send each guest a personal Magic Link by email or text, opening in any phone browser
  • Schedule when that link appears: on purchase, at check-in, at a set time, or never
  • Protect guest pages with optional multi-factor authentication

02

Check-In in Seconds

Scan a QR code on any device, with multiple devices running at once.

  • Scan QR codes from a confirmation email or Apple Wallet pass, on any phone or tablet
  • Search by purchaser, registrant, guest, company, or table number when a guest arrives without a code
  • Fix anything at the door: fill open slots, reassign tickets, and read internal notes and auto-badges on the check-in screen

03

Get Paid Before the Ask

Preauthorize cards ahead of the event or capture them at the door, so the close is a formality.

  • Preauthorize cards before the event, and target reminders only at guests without one on file
  • Take payment at the door with Stripe tap-to-pay readers and a storefront POS in the check-in app
  • Clear the room with bulk checkout, or let guests check themselves out from their own page, with customizable payment-instruction emails and texts using merge fields

04

A Branded Night

Apple Wallet passes carry your colors, name tags print from Word merge templates, and the guest page is yours to arrange.

  • Issue Apple Wallet event passes in your own brand colors
  • Print guest name tags from Word merge templates
  • Reorder guest-page sections for auction, fund-a-need, and raffle, and add custom pre-event and post-event content

05

Hybrid-Ready

Embed the stream on the guest page and decide exactly which ticket holders can watch it.

  • Embed live streams from YouTube, Vimeo, Twitch, Facebook, or Zoom on the guest page
  • Restrict stream visibility to specific ticket holders for paid or virtual sessions
  • Collect guest info after checkout, with RSVP status updating as replies come in

Frequently Asked
Questions

Do guests need to download an app or create a login?

No. Every guest receives a personal Magic Link by email or SMS that opens their tickets, table number, event details, auction, and giving in the browser, with no app and no password. Optional multi-factor authentication can be enabled for guest pages.

How fast is QR code check-in?

Guests are checked in in seconds: staff scan the QR code from the confirmation email or Apple Wallet pass on any device, and multiple devices can check in simultaneously. Search also matches purchaser, registrant, guest, company name, or table number for guests without their code.

Can we capture a card at check-in so checkout is instant later?

Yes. Cards can be preauthorized before the event or captured at the door, including Stripe tap-to-pay readers, so auction wins and donations charge instantly at close, with bulk checkout for staff or self-checkout from each guest's page.

Can we handle a guest whose plans changed at the door?

Yes. Staff can fill open guest slots, add, remove, or reassign ticket slots during check-in, and see internal notes and auto-applied badges such as VIP or board member right on the check-in screen.

Does BetterUnite support virtual or hybrid guests?

Yes. Embed live streams from YouTube, Vimeo, Twitch, Facebook, or Zoom on the guest page, and restrict stream visibility to specific ticket holders for paid or virtual sessions.

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Kill the check-in line at your next event.

A walkthrough with a real check-in run: your door, your questions. No pressure, no endless sales cycle.

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