PRO-UP YOUR EVENT AND AUCTION

Event Service & Support Add-Ons

BetterUnite's Event Specialists are here to support you where it matters most. From start to finish, we’re committed to elevating the experience for both you and your guests.

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Event Day Support Offers

In-Person Event Support

BetterUnite Event Manager:
On-site support on event day.

  • A Dedicated BetterUnite Event Manager On-Site
  • Pre-Event Check-In Training for Volunteers & Staff
  • Expert Management of Registration and Guest Check-In
  • Real-Time Guest Troubleshooting Assistance
  • Smooth & Supportive Check-Out Experience
  • Need more support? Add-on Additional Event Specialists

Event Day Remote Tech Support

Phone a friend? More like phone an expert! Real-time phone & text support on event day.

  • On-Call Event Support
  • Dedicated Call & Text Line for Immediate Help
  • Real-Time Guest Troubleshooting Assistance
  • Guidance on Navigating BetterUnite with Ease
  • Real-Time Adjustments for Ticketing & Auction Settings
  • Peace of Mind with a Team Ready to Back You Up

Pre-Event Service Offers

Event Setup & Configuration

Let us set up your Event, Auction, or Raffle. We create, you celebrate.

Three Setup & Configuration Sessions:
  • Strategic Fundraising Discovery Session
  • Full Event Setup Completed by BetterUnite
  • Comprehensive Final Review & Training Session

Event Accelerator Workshops

Get experts to review your Event.
You create, we make it even Better.

Three Event Consulting Sessions:
  • BetterUnite Completes Guest Import with Pre-Cleansed Data
  • Campaign Reviewed, Checked & Perfected
  • End-to-End Event Experience Walkthrough 

Guest Import

Ditch data entry. We’ll handle your guest list import for you. 

Engagement includes:
  • Discovery & Data Review Session
  • BetterUnite Imports Your Guest List with Pre-Cleansed Data
  • Final Data Review & Readiness Check 

Check-In Registration Training

Check check-in off your list. Let our team train yours for success. 

Engagement includes:
  • Kickoff Session to Define Check-In Details
  • Live Zoom Training for Volunteers & Staff
  • Session Recording Delivered for On-Demand Access
CUSTOM SERVICE

Do you have unique needs?

Don't see exactly what you're looking for? Let's connect and tailor a package just for you!

TESTIMONIALS

What our customers say

"This year, my team and I opted for in-person event services for the first time, and it's been a game-changer. Knowing that a trained BetterUnite Event Manager will handle volunteer check-in training, manage check-in for our 1,300 attendees, and oversee check-out gives us incredible peace of mind."

"My BetterUnite Event Manager was a lifesaver and just a joy to work with. I will be singing their praises because I couldn’t have done it without them. I also heard from so many of our donors who attended the event complimenting the check in process and kindness that was delivered. Taking on those who were having some issues and working through it with them all with patience and kindness. It was noticed and while this was the first time for many using our platform their experience was great. I’m sure I’ll get more feedback over the next few weeks, but I feel with 1000% certainty that having a BetterUnite Event Specialist there was about the best decision I could have made and was a great comfort to me."

"BetterUnite was a great help in preparation for our big event for our nonprofit. Specifically, they helped us import hundreds of guests into the system so we could save that time on the back end. Our BetterUnite Event Specialist also was very attentive when helping and made sure we were ready to run everything before the event. BetterUnite's assistance played a key role in our successful event."

FAQ

Need clarification?

What does on-site & in-person support include?

  • Pre-Event run-of-show call with Event Manager 
  • Pre-event volunteer & staff training
  • 1 BetterUnite Event Manager during your event
  • Full registration and guest check-in management 
  • Bidding assistance and guest troubleshooting 
  • On-site volunteer & staff training (registration, auction, raffle, event offers, data entry)
  • Provide live updates on fundraising progress
  • Event check-out support

 

Is it too late to sign up for Guest Import if my event is coming up soon?

Anything is possible with BetterUnite. Importing guest tickets or registrations is possible even if your event is in a few weeks (or days)!

Can I have multiple BetterUnite event support specialists?

Absolutely! BetterUnite can provide multiple in-person event support specialists alongside your BetterUnite Event Manager. Let’s chat about what you need!

Do you travel to my state?

Yes! Our on-site BetterUnite Event Managers will travel to any state based upon your needs. Additional travel expenses will apply based upon location.