Event Onboarding
Our curated content for your event onboarding experience. This content complements your personal onboarding sessions with our training specialists and serves as a resource for you and your team to always have at your fingertips.
Getting Started
Event Services
Need a hand as you move forward? Our Account and Event Service teams are here to help you before, during, and after your event.
On-site support on event day.
An expert BetterUnite Event Manager can support guest check-in, provide on-site training for your team, conduct live auction and giving level data entry so you can focus on connecting with your attendees.
Let our team train yours for success.
Live Zoom training sessions for your check-in volunteers or staff to help them navigate the process confidently.
We create, you celebrate.
Set your event up for success with expert assistance! This service includes guest import, event and auction setup review, and other key optimizations to ensure everything is set up exactly how you'd like it.
Phone a friend? More like phone an expert!
Receive real-time phone and text support during your event from a dedicated technical specialist.
Contact Our Team
Your dedicated account manager and our 24/7 support team are here to answer your questions and guide you along the way - at no cost to you. Reach out any time through the blue chat button at the bottom of every BetterUnite admin page or email us at support@betterunite.com.
Common Onboarding Questions
Can BetterUnite help migrate my data? (for free??)
How long before I can accept payments from a campaign?
Once you set up your payment processor, you can typically begin accepting payments within 10 minutes. You cannot activate an event until you set up a payment processor.
What type of support do I have access to?
With every BetterUnite account an onboarding specialist helps you get started, you will be assigned a dedicated account manager, personal trainings as needed, and access to our 24 hour support team at support@betterunite.com.