• Pre-Event Fundraising Consultation
• Guest Import (with pre-cleansed data)
• Review Event Set-up
• Review Auction Set-up
• Walk-through of Auction Experience (for org and guests)
• Walk-through of Event and Auction Checkout
• Event Checklist materials made available
• This includes a review of your silent auction - no need to purchase that separately

• Pre-Auction consultation
• Pre-Auction training 
• Walk-through of Bidder Experience
• Review Auction set-up
• Walk-through auction checkout
• Support throughout checkout

Choose this option if you want BetterUnite to setup and configure your EVENT, AUCTION or RAFFLE for you.

• Pre-Event Fundraising Consultation
• Guest Import (with pre-cleansed data)
• Review Event Set-up
• Review Auction Set-up
• Coordinate content creation
• Configure your event and add content provided by you
• Review configurations and content, make adjustments
• Walk-through of Auction Experience (for org and guests)
• Walk-through of Event and Auction Checkout
• 3 meetings and follow up communication as needed to finalize content
• Hand-off before event, with training for you to continue with event
• This includes a review of your silent auction - no need to purchase that separately

Recommended purchase at a minimum of TWO WEEKS prior to your event. Collaboration with account manager essential and content reviews and deadlines will need to be strictly adhered to in order to ensure success.

• Data migration (import) of guest tickets or registrations with BetterUnite technical team
• Data requirement meeting (1 hour)
• Data review meeting (1 hour)
• BetterUnite imports your data
• Data validation meeting (1 hour)

**Highly Recommended for Events with Imported Guests**

Our team will train your registration/check-in training staff or volunteers in a customized-to-your-event session. This event add-on includes:

• Initial 30-minute meeting (or email correspondence) to familiarize our staff with your events' needs.
• Our team will provide you with hardware, log-in and check-in "script" requirements before the training.
• A 20-30 minute training session via zoom for your check-in volunteers or staff to attend. 
• OR we will create a recording to be shared by you with your staff/volunteers prior to the event.

Scheduling will be dependent on BetterUnite team availability. 

The organization is responsible for coordinating among staff/volunteers to find a workable time.

• Phone & text support from a technical product manager during your event 
• Available for in-person, hybrid, or virtual events
• For in-person events: support available by text and phone 30 minutes before check-in and through the event for a maximum of 5 hours
• For virtual events: Support online watching 1 hour before the event and for a maximum of 3 hours of live stream
• Support by phone and email through checkout for all event types

On-site support from a product manager at your event, 1 hour prior to check-in and through registration.

Support by phone and email through checkout.

• On-site support from a product manager at your event, 1 hour prior to check-in and through registration
• Support by phone and email through checkout
• **PRICE DOES NOT INCLUDE TRAVEL COSTS FROM AUSTIN, TEXAS, and per diem, which will need to be agreed upon and paid for by the organization at least 1 month prior to the event.**